AML Uncovered: Building better AML partnerships

Mark Mangion
Mark Mangion
September 16, 2025

How can fund administrators and AML technology providers work together to deliver seamless investor onboarding while maintaining rigorous compliance standards?

In this episode of AML Uncovered, Mark is joined by Michael Lois, Managing Director of Business Development, and Natalie Sandefur, Managing Director of Investor Relations, at Bridge Alternatives, as they discuss their service-first approach to fund administration, the evolving regulatory landscape across jurisdictions, and why partnerships between human expertise and technology platforms create the best outcomes for fund managers and their investors.

Topics covered include:

[00:01] Introduction to Michael Lois and Natalie Sandefur from Bridge Alternatives. Mark and the guests discuss Bridge's approach to fund administration and their partnership with Passthrough.

[03:00] Bridge's human-first philosophy in an AI-driven industry. Michael explains why they've doubled down on service and partnership rather than automation, highlighting their 98% employee retention rate.

[06:00] The partnership approach to AML compliance. Natalie discusses how Bridge handles the service side while Passthrough manages the technical compliance infrastructure, creating better outcomes for all stakeholders.

[09:00] Why "friends and family" fundraising still requires rigorous KYC. The team explores how emerging managers often underestimate compliance needs and the real consequences of inadequate programs.

[16:00] The AML rule delay and why proactive firms benefit. Discussion of why the 2028 deadline doesn't mean firms should wait, and how banks are requiring compliance regardless of regulatory timelines.

[22:00] Cross-border compliance challenges. Natalie and Mark break down the varying requirements across jurisdictions, from Luxembourg's strict standards to the evolving US landscape.

[27:00] Best practices for investor communication and documentation. How transparency upfront eliminates the back-and-forth that frustrates investors and delays fundraising.

Listen and follow AML Uncovered wherever you listen to podcasts: 

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Want to know how our team can help with your AML compliance needs? Reach out to learn more about our services. To learn more about Bridge Alternatives’ services, contact info@bridgealternatives.com.

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